Motor Vehicle Operator/Custodial Worker

OHC Housekeeping · RAPID CITY, South Dakota
Department OHC Housekeeping
Employment Type Full-Time
Minimum Experience Entry-level


Job Summary:

The Motor Vehicle Operator (MVO) is primarily responsible for patient transportation and the delivery of supplies and/or lab specimens to local destinations as directed. In addition to this position’s primary responsibilities the MVO will also be responsible for performing additional custodial duties throughout the Oyate Health Center. This position will consist of primarily day shifts, but will also include some rotating shifts such as evenings, weekends, and holidays and on-call shifts with a call back response time of 60 minutes to meet the needs of the Oyate Health Center.

Essential Functions:

Specific duties include, but are not limited to:

Motor Vehicle Operator

  • Operates such vehicles as pickup trucks, carryalls, automobiles, minivans, and station wagons to transport patients, personnel and/or supplies to and from designated locations and maintains the cleanliness of such vehicles.
  • Responsible for ensuring for the passengers’ comfort and safety at all times and for the safety of lab specimens and/or supplies to and from their required destination.
  • Must follow all motor vehicle safety guidelines, regulations, and traffic laws.
  • Responsible for careful driving; avoiding rough terrain and hazardous roads and grounds to prevent discomfort and/or injury to passengers and/or damage to cargo and vehicle.
  • Completes vehicle preventive maintenance services as required such as oil changes, tire rotation, and tire change.
  • Checks vehicle for damage or vandalism; observes instrument panel for correct operation of all instruments.  Inspects vehicle daily for leaks such as fuel, oil, and water; and for presence of safety devices and tools. 
  • Examines vehicles and equipment by visual means prior to and after use, and during operation to determine malfunctions. Performs minor repairs when breakdowns occur when repair service is not available.
  • Reports all vehicle malfunctions and routine maintenance of vehicle to supervisor.
  • Responsible for completing trip reports, accident report forms (SF- 91), credit card invoices, and emergency road-side repair forms. Tracks vehicle mileage before and after usage.

Custodial Worker

  • Vacuums, dust mops, wet mops floors, stairways, corridors, elevators, clinics, exam rooms, waiting rooms, utility rooms, offices, bathrooms and other assigned areas daily; cleans patient care areas rooms on special cleaning detail as instructed using proper antiseptic techniques; and, vacuums ceiling vents as required.
  • Operates carpet cleaning equipment, using spot cleaners and chemical solutions.
  • Strips and re-applies floor sealer and finish as necessary. Polishes and buffs floor with electric floor polisher.
  • Uses vacuum cleaner with water equipment attachments for wet floor pick-up, plumbing overflow and other floor flooding cleaning methods.
  • Scrubs and cleans commodes, urinals, washstands, bath tubs, showers and fixtures, mirrors, soap dispensers with appropriate germicidal solutions.
  • Washes walls, windows, blinds, doors, light covers and glass partitions.
  • Replenishes paper supplies and liquid soap in dispensers.
  • Empties and cleans waste receptacles; replaces liners; collect infectious waste in red bags to be picked up by a contractor who disposes at a proper state disposal plant.
  • Collects soiled linen from the utility room and transports bin for laundry pickup. Replaces bags on hamper frame as needed. Removes and replaces soiled cubicle curtains, drapes and shower curtains as necessary. Receives clean hospital linen deliveries.
  • Determines what isolation cleaning procedures are necessary in patient care areas/rooms; uses prescribed protective and isolation cleaning procedures.
  • Reports repair needs to appropriate personnel.
  • Follows all fire, safety, and security rules and regulations. Ensures materials and equipment are used and stored safely and properly protected.
  • Maintains activity log of daily, weekly, and monthly routine cleaning activities.

Additional Functions

  • Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).
  • Performs related duties as assigned (i.e. maintenance assistance, etc.).

Professional Behavior     

  • Effectively plan, organize workload and schedule time to meet the demands of the position.
  • Work in a cooperative and professional manner with OHC and GPTCHB staff.
  • Treat Great Plains tribes and collaborators with dignity and respect.
  • Utilize effective verbal and written communication skills.
  • Advance personal educational development by attending training sessions and seminars as appropriate.
  • Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
  • Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
  • Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.
  • Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. 
  • Maintain and ensure organizational privacy and confidentiality.
  • Handle crisis and tolerate stress professionally.
  • Be self-directed and take proactive initiative to assist others.
  • Resolve issues with other departments and coworkers without direct supervision if needed. 
  • Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
  • Promote an alcohol, tobacco and drug-free lifestyle.
  • Embrace modes of appearance and attire that reflect a professional presence.
  • Adhere to GPTCHB policies and procedures.


Knowledge Required

  • Knowledge of local, state and federal laws and regulations applicable to area of responsibility.
  • Knowledge of HIPAA.  Ability to understand and to adhere to patient confidentiality regulations.
  • Knowledge of typical vehicle preventative maintenance such as basic vehicle inspection and timely maintenance procedures.
  • Knowledge of GPTCHB and OHC safety policies and procedures.
  • Knowledge of cleaning principles, techniques and utilization of proper cleaning products, standard of precautions, transmission based precautions, types and proper use of personal protective equipment, and the requirements of the hazard.
  • Knowledge of safety data sheets (SDS).
  • Knowledge of the use of various cleaning chemicals.
  • Ability to work independently with little or no supervision.
  • Ability to communicate clearly and effectively, both orally and in writing, using tact and sensitivity.
  • Ability to prioritize, shift priorities, and effectively adjust approach in a changing environment.
  • Ability to identify and resolve problems in a timely manner.
  • Ability to meet deadlines.
  • Ability to work with personal computer and utilize a variety of software applications, including email.
  • Skill in safe driving.
  • Skill in proper use of cleaning and sanitizing solutions.
  • Skill in operating cleaning equipment such as a vacuum cleaner and other powered cleaning equipment.
  • Skill in following instructions; prioritizing and organizing work.
  • Skill in the provision of customer service.
  • Skill in prioritizing and planning.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.


Supervisory Controls

The supervisor makes assignments by defining objectives, priorities, and deadlines and assists the employee with unusual situations that do not have clear precedents.  


The employee plans and carries out the successive steps and handles problems and deviations in the work assignments in accordance with instructions, policies, previous training, scope of license/certification, or accepted practices in the occupation.  


Completed work is usually evaluated for technical soundness, appropriateness, and conformity to policy and requirements.  The methods used in arriving at the end results are not usually reviewed in detail.  


Guidelines include federal, state, and local laws in addition to GPTCHB, OHC, and department policies and procedures. These guidelines are generally clear and specific, and deviations must be authorized by the supervisor. 


Complexity/Scope of Work

The work consists of related steps, processes, or methods.  The decision regarding what needs to be done involves various choices that require the employee to recognize the existence of and differences among a few easily recognizable situations.  Actions to be taken or responses to be made differ in such things as the source of information, the kind of transactions or entries, or other differences of a factual nature.

The work involves the execution of specific rules, regulations, or procedures and typically comprises a complete segment of an assignment or project of broader scope.  The work product or service affects the accuracy, reliability, or acceptability of further processes, services, and/or patient care.


The personal contacts are with employees throughout the organization and are generally engaged in different functions and kinds of work, and may be representatives from various levels.  Other personal contacts at this level include contact with partner organizations, Tribal affiliate organizations, and members of the general public. 


The purpose is to plan, coordinate, or advise on work efforts, or to resolve operating problems by influencing or motivating individuals or groups who are working toward mutual goals and who have basically cooperative attitudes.

Work Environment/Physical Demands

The employee is regularly required to stand, walk, bend, crouch or stoop; use hands and fingers to manipulate, handle, or feel; and, talk or hear.   The employee may have to climb ladders. 

Individuals may be exposed to: outdoor weather conditions.  At times work is required to be done under conditions such as wet and slippery surfaces, moving objects, crowded rooms, and mechanical hazards.


Employee will handle contaminated materials capable of causing injury if improperly handled, and work in environments susceptible to communicable diseases. The employee is exposed to dust, dirt and irritating chemicals. The work requires the use of protective devices such as masks, goggles, gloves, etc.


Typical weight lifted or force exerted include lifting, pushing, or pulling light objects up to 10lbs (under 1/3rd time); up to 25lbs (2/3rd time); and heavy objects on occasion (50-100lbs under 1/3rd time).  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position requires operation of a motor vehicle and does require local travel.


Supervisory and Management Responsibility

This position has no formally assigned supervisory responsibility or authority. The employee is responsible only for the performance of their own assigned work. They may be asked to train new employees in the fundamentals of the jobs or to participate in cross‑training of other employees in the department, but such assignments do not include the on‑going authority to assign and review work of other employees or to recommend or take corrective action with regard to other employees' performance.


Minimum Qualifications

  • Associates’ degree in automotive, technical studies, related field or study and one (1) year relevant experience; or, a high school diploma or GED and three (3) years of relevant experience.
  • Must maintain a current SD driver’s license, proof of insurance, and a clean driving record.
  • GSA Safety Driving Certification
  • BLS Certification preferred or must obtain certification within 6 months of employment.
  • Must successfully pass a criminal and background check, and a pre-employment drug screen.

The GPTCHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.

Employment is contingent upon the outcome of all required criminal background checks and pre-employment drug screen.

Thank You

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  • Location
    RAPID CITY, South Dakota
  • Department
    OHC Housekeeping
  • Employment Type
  • Minimum Experience